Shipping & Delivery
Question about shipping or delivery? Find your answers here!
What are the shipping costs?
Shipping within the Netherlands: € 3.99Shipping to Belgium: € 4.99Shipping to the United Kingdom: £ 3.99. Orders within the Netherlands and Belgium over € 70 are shipped for free. Orders to the United Kingdom over £ 70 are also shipped for free. For
Do I have to pay customs fees for orders from outside the EU?
For orders to countries outside the EU, import duties, taxes and customs or handling fees may apply.The amount of these fees varies by country and depends, among other things, on the value of your order and the type of products ordered. These fees ar
When can I expect my order?
Shipping within the Netherlands 🚚Orders placed on business days before 11:00 PM are shipped the same day from our warehouse in the Netherlands. Shipped with DHL, delivery the next day. Shipping to Belgium 🚚Orders placed on business days before 10:0
My package hasn’t arrived – what should I do?
Is your package delayed? 📦. Sometimes a package may experience a delay due to unforeseen circumstances. No worries! First, check the tracking information in the shipping confirmation email you received from us. This is where you’ll find the latest u
My order is incomplete – what now?
Oh no, we’re sorry about that! 💗 Please email us at [email protected] with your order number and a photo of the items you received, and we’ll make sure it’s sorted for you as soon as possible.
Received the wrong item?
Oops, we make mistakes sometimes too! 🩷. We’re sorry that you received the wrong or a damaged item. Of course, that’s not what we intended!. Please send us an email at [email protected] with your order number and a photo of the wrong or damaged ite
What is the shipping insurance?
At Dutchies, your satisfaction is our top priority. With Shipping protection, you can shop with extra peace of mind, knowing that we’re here for you if something goes wrong during delivery. We’ll take care of it quickly and hassle-free! 💌. Simply ad