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Dutchies

What are the shipping costs?<ul><li dir="ltr" style="text-decoration:none;">Netherlands:&#xA0;&#x20AC;3.99 </li><li dir="ltr" style="text-decoration:none;">Belgium &amp; Germany:&#xA0;&#x20AC;4.99 </li><li dir="ltr" style="text-decoration:none;">Other international shipments:&#xA0;Shipping costs are calculated at checkout and depend on the weight of your order. </li></ul>Free shipping:<ul><li dir="ltr" style="text-decoration:none;">Orders within the Netherlands, to Belgium, and Germany: Free from &#x20AC;70. </li><li dir="ltr" style="text-decoration:none;">International orders: Free from &#x20AC;100.</li></ul>Shipping outside the EU Please note: shipments outside the EU may be subject to customs duties and import taxes, which could result in additional costs for you.The amount of customs duties depends on the value of your order. Please note that we cannot cover these costs.

What are the shipping costs?. Netherlands: €3.99. Belgium & Germany: €4.99. Other international shipments: Shipping costs are calculated at checkout and depend on the weight of your order. Free shipping:. Orders within the Netherlands, to Belgium, an

What are the shipping costs?

Shipping & Delivery

Can I change or cancel my order?

Can I pick up my order in-store?

I made a mistake in the shipping address – what now?

I placed an order but have not yet received an order confirmation

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Ordering

Which payment methods do you accept?

Can I pay with a Fashion Cheque or gift card?

Can I combine multiple Dutchies gift cards?

My discount code doesn’t work – what can I do?

Can I use multiple discount codes at once?

Payment

Do I have to pay customs fees for orders from outside the EU?

When can I expect my order?

How can I track my order?

My package hasn’t arrived – what should I do?

My order is incomplete – what now?

Received the wrong item?

What is the shipping insurance?

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Can I exchange my order?

Returns from outside the EU

Which items are non-returnable?

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Who pays for return shipping?

How long does it take to process my return?

I chose the gift card option – when will I receive it?

My return parcel didn’t arrive – what should I do?

Returns & Exchanges

Which phone models do you offer cases for?

Which strap length do you recommend?

Can I charge my phone wirelessly while it’s in a Dutchies case?

How do I keep the leather and gold details looking their best?

I see different versions of the card holder – with the opening at the top or the bottom. Are my cards secure in both versions?

What are the shipping costs?Updated 3 months ago