Customer Service & Contact
Question about our Customer Service? Find your answers here!
Do I have a warranty on my Dutchies products?
Yes, of course! We strive for the highest quality and have deliberately chosen premium materials and genuine leather in developing Dutchies products. Want to know more? Email us at [email protected] with your order number and a photo of the product.
Do I also have warranty if I bought my item from a Dutchies retail partner?
That depends on the policies of the specific retailer. We recommend contacting the store where you purchased the item, as they are responsible for warranty and handling any claims.
I have a complaint – what should I do?
We hope you’re super happy with your Dutchies! But if something isn’t as you expected, please send us an email at [email protected]. Include your order number, a brief description of the issue, and a photo. We’ll look together with you into it to fi
How can I contact customer service?
Didn’t find the answer to your question in our FAQ? Or do you have a question, idea, or – hopefully not – a complaint? Send us an email at [email protected], and we’ll get back to you as soon as possible. We aim to respond within 48 hours on busines
Meet our Customer Care team 🩷
Always ready to help you and make sure your order goes smoothly 💗. These are the amazing people behind the scenes who keep everything running perfectly, so you can enjoy your Dutchies without a worry! ✨.