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Party Collection

Dutchies

At Dutchies, we always strive for the highest quality. That&#x2019;s why we use carefully selected, premium materials and genuine leather, so you can enjoy your bag or accessory for as long as possible.Our warrantyWe offer 3 months full warranty on all our products. After this period, the warranty gradually decreases up to 1 year from the date of purchase.Per product:<ul data-start="557" data-end="657"><li data-start="557" data-end="597">Sharon Bag: 1 year full warranty</li><li data-start="598" data-end="657">Sophie Bag &amp; Laptop Sleeves: 6 months full warranty</li></ul>The warranty starts on the day of purchase. Please note: normal signs of use are not covered, as they reflect the natural character of the material.How it works If you have an issue with your product or want to know more about the warranty, don&#x2019;t worry! Send us an email at <a data-start="945" data-end="963" href="mailto:%20hello@dutchies.com">hello@dutchies.com</a> with your order number and a clear photo of the product. Our team will review it promptly and assist you.

At Dutchies, we always strive for the highest quality. That’s why we use carefully selected, premium materials and genuine leather, so you can enjoy your bag or accessory for as long as possible. Our warranty. We offer 3 months full warranty on all o

Do I have a warranty on my Dutchies products?

Customer Service & Contact

Can I change or cancel my order?

Can I pick up my order in-store?

I made a mistake in the shipping address – what now?

I placed an order but have not yet received an order confirmation

Can I get an invoice for my order?

Ordering

Which payment methods do you accept?

Do you accept VVV or other gift cards?

My discount code doesn’t work – what can I do?

Can I use multiple discount codes at once?

Can I combine multiple Dutchies gift cards?

Payment

What are the shipping costs?

When will my order arrive?

How can I track my order?

My package hasn’t arrived – what should I do?

My order is incomplete – what now?

Received the wrong item?

What is the shipping insurance?

Shipping & Delivery

How can I register my return?

Can I exchange my order?

Returns outside the EU (UK, Switzerland etc.)

Which items are non-returnable?

Can I return items from multiple orders together?

Who pays for return shipping?

How long does it take to process my return?

I chose the gift card option – when will I receive it?

My return parcel didn’t arrive – what should I do?

Adventbox

Returns & Exchanges

Which phone models do you offer cases for?

Which strap length do you recommend?

Can I charge my phone wirelessly while it’s in a Dutchies case?

How do I keep the leather and gold details looking their best?

I see different versions of the card holder – with the opening at the top or the bottom. Are my cards secure in both versions?

Do I have a warranty on my Dutchies products?Updated 11 days ago