I have a complaint – what should I do?Updated 19 days ago

We hope you are super happy with your Dutchies! 🩷 Is something not quite as expected and is your product still within the 3-month warranty period? You can submit your warranty claim directly through our online returns portal.

Is your product outside the warranty period, or do you have another question? Send us an email at [email protected] with your order number, a brief description of the issue and a clear photo of the product. We’ll be happy to take a look and help you find a suitable solution!

We do our best to respond within 48 hours on business days, and fortunately, we usually manage to do so! 😉

There’s no need to send your question through multiple channels, such as Instagram. This helps us keep everything organized and means we can help you faster.