I have a complaint – what should I do?Updated a month ago

We hope you’re super happy with your Dutchies! But if something isn’t as you expected, please send us an email at [email protected]. Include your order number, a brief description of the issue, and a photo. We’ll look together with you into it to find a good solution.

We aim to reply within 48 hours on business days, and most of the time we do!

Please don’t send the same message through multiple channels like Instagram or WhatsApp – using one channel helps us stay organized and respond faster.