Ordering and Returns During Black Friday
Can I change or cancel my order after placing it?
Have you just placed an order during Black Friday and want to make a change? No problem! 🩷. Even during the busy Black Friday period, you have 1 hour after placing your order to make changes yourself. You can easily:. Choose a different colour or ph
Can I exchange a product for a different colour or size?
Would you prefer a different colour, size or phone model after all? No problem! 🩷. You can still exchange your Dutchies items during Black Friday, as long as the item meets our return conditions and you register your exchange within 30 days of recei
Can I return an order placed during Black Friday?
Of course! 🩷 Our usual return policy also applies during Black Friday. You have 30 days after receiving your order to return your items. You can easily register your return through our returns portal. When registering your return, you can choose bet
What happens to my discount if I return part of my order?
Have you purchased multiple items with a Black Friday discount and want to return some of them? Of course you can! 🩷. For a partial return, you'll receive a refund for the amount you actually paid for the returned items. The Black Friday discount on