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Dutchies

We&apos;d love to meet you in person at one of our stores!&#xA0;&#x2728; Exciting news! Starting Saturday, June 13, our very first Dutchies Pop-up Store will open in the heart of Den Bosch! Feel free to stop by to explore our collection, get inspired, or simply have a friendly chat. We can&apos;t wait to welcome you!&#x1F4CD; Address: Hinthamerstraat 8, Den Bosch&#x1F552; Opening Hours &#x2013; Den Bosch: Monday: 12:00 PM- 17:00 PM Tuesday to Friday: 09:30 AM &#x2013; 05:30 PM Saturday: 10:00 AM &#x2013; 05:00 PM Sunday: 12:00 PM &#x2013; 05:00 PMWe&apos;re also incredibly proud of our cozy little pop-up store in Benschop!&#x1F4CD; Address: Dorp 184, Benschop (near Utrecht)&#x1F552; Opening Hours &#x2013; Benschop: Monday to Saturday: 09:00 AM &#x2013; 05:00 PMYou&#x2019;ll also find Dutchies at several other retail locations across the Netherlands. You can check <a href="https://dutchies.com/nl/pages/store-locator">here</a> to find out where exactly. <a href="https://dutchies.com/pages/store" target="_blank" rel="noopener noreferrer"><img src="https://attachments.gorgias.help/0eMnwxKBLeG79bDN/hc/gpGJBxpGM87YXZA5/2026061109-a41836ba-7517-4828-91c5-8f6040af7aa6-_mg_0042.jpg" style="width: 300px;" class="fr-fic fr-dii"></a>

We'd love to meet you in person at one of our stores!. ✨ Exciting news! Starting Saturday, June 13, our very first Dutchies Pop-up Store will open in the heart of Den Bosch! Feel free to stop by to explore our collection, get inspired, or simply have

Where can I find the Dutchies pop-up stores?

Stores

Can I change or cancel my order?

Can I pick up my order in-store?

I made a mistake in the shipping address – what now?

I placed an order but have not yet received an order confirmation

Where can I find my invoice?

Ordering

Which payment methods do you accept?

Can I pay with a Fashion Cheque or gift card?

Can I combine multiple Dutchies gift cards?

My discount code doesn’t work – what can I do?

Can I use multiple discount codes at once?

Payment

What are the shipping costs?

Do I have to pay customs fees for orders from outside the EU?

When can I expect my order?

How can I track my order?

My package hasn’t arrived – what should I do?

My order is incomplete – what now?

Received the wrong item?

What is the shipping insurance?

Shipping & Delivery

How can I register my return?

Can I exchange my order?

Returns from outside the EU

Which items are non-returnable?

Can I return items from multiple orders together?

Who pays for return shipping?

How long does it take to process my return?

I chose the gift card option – when will I receive it?

My return parcel didn’t arrive – what should I do?

Returns & Exchanges

Which phone models do you offer cases for?

Which strap length do you recommend?

Can I charge my phone wirelessly while it’s in a Dutchies case?

How do I keep the leather and gold details looking their best?

I see different versions of the card holder – with the opening at the top or the bottom. Are my cards secure in both versions?

Where can I find the Dutchies pop-up stores?Updated a day ago