Dutchies

<p>If you have ordered a MagSafe-compatible case but it does not seem to function as expected, please ensure you are using an original Apple MagSafe charger. Our supplier tests and confirms functionality specifically with original Apple MagSafe chargers.&#xA0;If you are using the original Apple charger and charging still does not work, please contact us at <a data-fr-linked="true" href="mailto:hello@dutchies.com" id="isPasted">hello@dutchies.com</a>. We&apos;ll be happy to help!&#xA0;</p>

If you have ordered a MagSafe-compatible case but it does not seem to function as expected, please ensure you are using an original Apple MagSafe charger. Our supplier tests and confirms functionality specifically with original Apple MagSafe chargers

What should I do if my MagSafe-compatible case doesn't seem to work properly?

Product information

For which brands are Dutchies phone cases suitable?

Can I wirelessly charge my phone while it's in the case?

How long are the phone chains and straps?

The item I want is currently out of stock. When will it be available again?

Materials & Care

Why are there different versions of the phone cases available for different models?

Can I still make contactless payments with a Dutchies phone case?

How can I resolve issues with my phone cord attachments?

I placed an order but have not yet received an order confirmation

Can I cancel my order?

Can I modify my order or shipping address?

What if an item is sold out?

What payment methods do you offer?

What are the shipping costs?

Shipping time

The track & trace says my order has been delivered but I have not received it

Can I also pick up my order?

Orders & Shipping

Do you offer a gift wrapping service?

Can i also buy a gift card?

Do you have a gift guide to help me choose the perfect gift?

A gift from Dutchies

Can I exchange an item?

How do I go about returning items from different orders in one package?

Can I return my order?

Return Policy

Non-returnable items

Damage and problems

Exchanges & Returns

Is there also a Dutchies store?

At which retailers can I buy Dutchies products?

Can I also sell the Dutchies collection in my store? B2B

Where to find us in store

Contact us

Collab with us

Stay up to date with Dutchies

Warranty

Careers at Dutchies

Customer Care & Contact

Our Story

About us

Our Doing Good Programme

Dutchies: Who We Are

What should I do if my MagSafe-compatible case doesn't seem to work properly?Updated 2 months ago