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Oh no, were you just a little too late to grab your favourite Black Friday deal? &#x1FA77;Our Daily Deals are extremely popular, so all offers are&#xA0;subject to availability and while stocks last.If an item or gift sells out, unfortunately, we cannot guarantee that it will become available again during the promotion.We also cannot reserve sold-out products or apply the promotional price at a later date.Our tip: Keep an eye on our website and be quick, so you don&apos;t miss out on your favourites! &#x1F5A4;

Oh no, were you just a little too late to grab your favourite Black Friday deal? 🩷. Our Daily Deals are extremely popular, so all offers are subject to availability and while stocks last. If an item or gift sells out, unfortunately, we cannot guaran

What happens if a Daily Deal sells out?

Black Friday 2026

Black Friday Daily Deals: How It Works!

What Black Friday discounts are available at Dutchies?

Can I still get a Black Friday discount applied to my order after placing it?

Black Friday: Offers and Discount Terms

How can I sign up for Dutchies Early Access?

I've signed up, but haven't received an email. What should I do?

I can't access the Early Access page. What should I do?

Does the Early Access discount apply to all products?

Early Access and Sign-Up

How do the Black Friday Daily Deals work?

How long is a Daily Deal valid?

When will the new Daily Deal be announced?

Can I combine a Daily Deal with other discounts?

Can I get a Black Friday Daily Deal discount applied to my order retroactively?

Can I change or cancel my order after placing it?

Can I exchange a product for a different colour or size?

Can I return an order placed during Black Friday?

What happens to my discount if I return part of my order?

Ordering and Returns During Black Friday

What is the delivery time during Black Friday?

Can I expect my order to arrive in time for Christmas?

Shipping and Delivery Times During Black Friday

Can I change or cancel my order?

Can I pick up my order in-store?

I made a mistake in the shipping address – what now?

I placed an order but have not yet received an order confirmation

Where can I find my invoice?

Can I place a business order and enter my VAT number?

Ordering

Which payment methods do you accept?

Can I pay with a Fashion Cheque or gift card?

Can I combine multiple Dutchies gift cards?

My discount code doesn’t work – what can I do?

Can I use multiple discount codes at once?

Payment

What are the shipping costs?

Do I have to pay customs fees for orders from outside the EU?

When can I expect my order?

My package hasn’t arrived – what should I do?

My order is incomplete – what now?

Received the wrong item?

What is the shipping insurance?

Shipping & Delivery

How can I register my return?

Can I exchange my order?

Returns from outside the EU

Which items are non-returnable?

Can I return items from multiple orders together?

Are there any costs involved in returning my order?

How long does it take to process my return?

I chose the gift card option – when will I receive it?

My return parcel didn’t arrive – what should I do?

Can I return or exchange the Luxury Gift Box?

Returns & Exchanges

Which phone models do you offer cases for?

Which strap length do you recommend?

Can I charge my phone wirelessly while it’s in a Dutchies case?

How do I keep the leather and gold details looking their best?

Will my cards stay securely in place, even when the opening is facing down?

Are your cases and card holders RFID-safe?

Does a card fit in the mini bags?

How can I order a Dutch hand strap with charms?

Product information

Where can I find the Dutchies pop-up stores?

Are there any other retail locations where I can buy Dutchies?

Can I sell Dutchies in my own store?

Stores

Do I have a warranty on my Dutchies products?

I have a complaint – what should I do?

Do I also have warranty if I bought my item from a Dutchies retail partner?

How can I contact customer service?

Meet our Customer Care team 🩷

Customer Service & Contact

What happens if a Daily Deal sells out?Updated 9 hours ago