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Dutchies

Yes, there is! &#x1F49B; We&#x2019;re super proud of our cozy store in Benschop (near Utrecht), and we&#x2019;d love to meet you in person. Stop by to browse our collections, get inspired, or simply have a chat.Please note: You can only pay by card in our shop. We do not accept cash.&#xA0;&#x1F552; Opening hours:Monday&#x2013;Friday: 9:00 &#x2013; 17:00&#xA0;Saturday: 9:00 &#x2013; 17:00You&#x2019;ll also find Dutchies at several other retail locations across the Netherlands. You can check <a href="https://dutchies.com/nl/pages/store-locator">here</a> to find out where exactly.

Yes, there is! 💛 We’re super proud of our cozy store in Benschop (near Utrecht), and we’d love to meet you in person. Stop by to browse our collections, get inspired, or simply have a chat. Please note: You can only pay by card in our shop. We do no

Is there a Dutchies store?

Retail Locations

Can I change or cancel my order?

Can I pick up my order in-store?

I made a mistake in the shipping address – what now?

I placed an order but have not yet received an order confirmation

Where can I find my invoice?

Ordering

Which payment methods do you accept?

Can I pay with a Fashion Cheque or gift card?

Can I combine multiple Dutchies gift cards?

My discount code doesn’t work – what can I do?

Can I use multiple discount codes at once?

Payment

What are the shipping costs?

Do I have to pay customs fees for orders from outside the EU?

When can I expect my order?

How can I track my order?

My package hasn’t arrived – what should I do?

My order is incomplete – what now?

Received the wrong item?

What is the shipping insurance?

Shipping & Delivery

How can I register my return?

Can I exchange my order?

Returns from outside the EU

Which items are non-returnable?

Can I return items from multiple orders together?

Who pays for return shipping?

How long does it take to process my return?

I chose the gift card option – when will I receive it?

My return parcel didn’t arrive – what should I do?

Returns & Exchanges

Which phone models do you offer cases for?

Which strap length do you recommend?

Can I charge my phone wirelessly while it’s in a Dutchies case?

How do I keep the leather and gold details looking their best?

I see different versions of the card holder – with the opening at the top or the bottom. Are my cards secure in both versions?

RFID Information

Does a card fit in the mini bags?

How can I order a Dutch hand strap with charms?

Can I order individual charms from the Dutch hand strap?

Product information

Are there stores where I can buy Dutchies products?

Can I sell Dutchies in my own store?

Do I have a warranty on my Dutchies products?

I have a complaint – what should I do?

Do I also have warranty if I bought my item from a Dutchies retail partner?

How can I contact customer service?

Meet our Customer Care team 🩷

Customer Service & Contact

Is there a Dutchies store?Updated 4 months ago