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Dutchies

Surprise someone? &#x1F381;&#x2728;At Dutchies, we make it extra special! During the check-out process, you can choose how you want your gift to be wrapped: either in beautiful festive wrapping paper, or extra special with a luxurious Dutchies giftbag.The price for gift wrapping starts at &#x20AC;2.99, and the option including a giftbag is &#x20AC;4.99. That&#x2019;s how giving gifts becomes even more fun!&#xA0; <img src="https://attachments.gorgias.help/0eMnwxKBLeG79bDN/hc/gpGJBxpGM87YXZA5/2025120909-0d56986c-a8cb-4f7f-89c8-37e15ecaf5cb-20241114rz-dutchies_party-35a.jpg" style="width: 300px;" class="fr-fic fr-dib">

Surprise someone? 🎁✨. At Dutchies, we make it extra special!During the check-out process, you can choose how you want your gift to be wrapped: either in beautiful festive wrapping paper, or extra special with a luxurious Dutchies giftbag. The price

Do you offer a gift-wrapping service?

December & Gifts 🎄

Do you sell special holiday gift sets?

Do you also offer Dutchies Giftcards?

What are the delivery times during the busy December period?

Until when can I place an order to receive it in time for the holidays?

Can I change or cancel my order?

Can I pick up my order in-store?

I made a mistake in the shipping address – what now?

I placed an order but have not yet received an order confirmation

Can I get an invoice for my order?

Ordering

Which payment methods do you accept?

Do you accept VVV or other gift cards?

My discount code doesn’t work – what can I do?

Can I use multiple discount codes at once?

Can I combine multiple Dutchies gift cards?

Payment

What are the shipping costs?

When will my order arrive?

How can I track my order?

My package hasn’t arrived – what should I do?

My order is incomplete – what now?

Received the wrong item?

What is the shipping insurance?

Shipping & Delivery

How can I register my return?

Can I exchange my order?

Returns outside the EU (UK, Switzerland etc.)

Which items are non-returnable?

Can I return items from multiple orders together?

Who pays for return shipping?

How long does it take to process my return?

I chose the gift card option – when will I receive it?

My return parcel didn’t arrive – what should I do?

Adventbox

Returns & Exchanges

Which phone models do you offer cases for?

Which strap length do you recommend?

Can I charge my phone wirelessly while it’s in a Dutchies case?

How do I keep the leather and gold details looking their best?

I see different versions of the card holder – with the opening at the top or the bottom. Are my cards secure in both versions?

Do you offer a gift-wrapping service?Updated 5 days ago