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Dutchies

<p>In addition to our pop-up stores in Den Bosch and Benschop, Dutchies is also available at a number of lovely retail locations across the country. You can find the complete overview of our stockists <span style="text-decoration:none;" id="isPasted"><a href="https://dutchies.com/nl/pages/store-locator">here</a>.</span></p>

In addition to our pop-up stores in Den Bosch and Benschop, Dutchies is also available at a number of lovely retail locations across the country. You can find the complete overview of our stockists here.

Are there any other retail locations where I can buy Dutchies?

Stores

Can I change or cancel my order?

Can I pick up my order in-store?

I made a mistake in the shipping address – what now?

I placed an order but have not yet received an order confirmation

Where can I find my invoice?

Ordering

Which payment methods do you accept?

Can I pay with a Fashion Cheque or gift card?

Can I combine multiple Dutchies gift cards?

My discount code doesn’t work – what can I do?

Can I use multiple discount codes at once?

Payment

What are the shipping costs?

Do I have to pay customs fees for orders from outside the EU?

When can I expect my order?

How can I track my order?

My package hasn’t arrived – what should I do?

My order is incomplete – what now?

Received the wrong item?

What is the shipping insurance?

Shipping & Delivery

How can I register my return?

Can I exchange my order?

Returns from outside the EU

Which items are non-returnable?

Can I return items from multiple orders together?

Who pays for return shipping?

How long does it take to process my return?

I chose the gift card option – when will I receive it?

My return parcel didn’t arrive – what should I do?

Returns & Exchanges

Which phone models do you offer cases for?

Which strap length do you recommend?

Can I charge my phone wirelessly while it’s in a Dutchies case?

How do I keep the leather and gold details looking their best?

I see different versions of the card holder – with the opening at the top or the bottom. Are my cards secure in both versions?

RFID Information

Does a card fit in the mini bags?

How can I order a Dutch hand strap with charms?

Can I order individual charms from the Dutch hand strap?

Product information

Where can I find the Dutchies pop-up stores?

Can I sell Dutchies in my own store?

Do I have a warranty on my Dutchies products?

I have a complaint – what should I do?

Do I also have warranty if I bought my item from a Dutchies retail partner?

How can I contact customer service?

Meet our Customer Care team 🩷

Customer Service & Contact

Are there any other retail locations where I can buy Dutchies?Updated a month ago